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FREQUENTLY ASKED QUESTIONS

Let’s filter the questions based on what matter to you the most

What type of auction does Harcourts conduct?
Harcourts Auctions conduct live streamed online auctions. Our events are scheduled in advanced and the bidding room for each event will open approximately 15mins before the event commences. When the event commences all viewers will be able to see a large video of the auctioneer and will be able to place bids online (if they have pre registered and been approved). Our Auctioneer will facilitate and call the auction bidding, just as you would experience at a car or antique auction. Bidders are unable to attend our auction events in person. We do not conduct auctions in specific location. Our auction events are conducted from a studio location. Bidders are able to be anywhere in the world and participate in our live streamed auctions. Bidders will never bid against a computer or any automated bidding. Bids are only accepted from bone fide pre approved registered bidders
What if someone makes an offer prior to auction, can I accept it?
Absolutely, our main objection is to sell your property, should an offer be presented which is an amount and on terms acceptable to you, we are happy and this is our job done. All offers made throughout the campaign prior to auction will be displayed to the seller; however, it remains entirely the seller’s decision whether or not they wish to counter, accept or continue down the auction path towards auction day. A large majority of our properties sell prior to auction, as the seller has had an opportunity to gauge feedback on the marketplace.
How can I be sure that I am getting the best price for my home?
The only genuine measure of value of real estate is what someone else is willing to pay for a property. An appraisal is merely an informed opinion. An appraisal is not an offer to buy. The real measure of value of real estate, at any given time, is what it will bring under competitive bidding from informed and motivated buyers. Selling via auction ensures you are receiving a public offer at fair market price.
If my property doesn’t sell auction day, is it still possible to market it for sale?
Absolutely. The auction marketing method allows us to expose the property to the marketplace. Throughout the auction campaign the seller has the ability to gain feedback about their property from potential buyers. Occasionally, a buyer may be interested in a property; however, may not feel comfortable bidding under auction terms. In this case a buyer will often make an offer after the auction date. Additionally, if the property does not sell auction day, we have the opportunity to price the property competitively.
Where is the Live Auction?
All Harcourts Auctions Live Auction Events are Streamed Live through our Bidding Room. The Bidding Room can be accessed at https://liveauctions.harcourtsauctions.com/

Our Auctions do not take place at a psychical location and bidders are not able to ‘attend’ our event on site. Instead our events can be live streamed via the bidding room. If you are on the website when the event commences you will be able to see a live video of our auctioneer and see all live bidding.
Can I have someone else bid on my behalf?
Yes, when completing the bidding registration you will be able to nominate your bidding preference. You can nominate to have either your representing agent bid on your behalf or a member from the auction team bid display your bids.
I love the property! Can I purchase it prior to the Auction?
This will differ depending on the property. All offers made throughout the campaign prior to auction will be displayed to the seller; however, it remains entirely the seller’s decision whether or not they wish to counter, accept or continue down the auction path towards auction day. We encourage you to submit an offer if you are interested as majority of properties sell prior to auction.
Where can I get more information about using the Harcourts Auctions platform?
You can also contact our Auction Team directly for more information. Our Auction Team representatives can organize a quick or detailed call or zoom meeting to discuss our platform – whatever you prefer. They can provide guidance on how to use our platform for one of your current properties or simply help you to understand how to add the platform to your service offering.
I am representing a buyer; do you offer commission?
Yes, our mission is to involve all agents and by encouraging the Listing Agents to offer fair buyer side commission reflective of local market expectations. We hope to build a supportive and informed agent community on both sides of a transaction. All commission offered to buyer side representation will be advertised within the disclosures available via the Property Portal of the specific property.
Can I bid on my buyers’ behalf?
Yes. When completing bidding registration, your buyer will be able to nominate their bidding preference. They will have the opportunity to either preselect your name if they have already entered it as their representative or add your details. It’s important to note, however your clients decided to bid, will remain entitled to any applicable commission.
Can I register my Buyer?
No. All buyers, need to complete and sign their own bidding registration as they are agreeing to the bidding terms. You will see a video here which you can provide to the buyer to guide them through the process. Alternatively, if you would like our Auction Team to personally contact your buyer to walk them through this process, please let us know, we would be happy to assist. Furthermore, the bidding document being signed by the buyer can be previewed by reviewing the Bidding Registration Document within the Property Portal.
What commission do I pay?
Like a traditional listing, commission structure is decided on between the Listing Agent and Seller. The Auction Company is not part of the commission decision, although may assist the agent with facilitating the conversation around auction.
What are the Auction fees?
The fees associated with Harcourts Auctions when selling your home are a Listing Fee and a Sale Fee. The Listing Fee is a minimal administration fee, typically $500.00. (Variance possible depending on property)

The Sale Fee is a percentage of the final sale price. Our standard Auction Fee is .5% of the Sale Price. If you decide to not sell for any reason, you will not be required to pay any fees. Harcourts Auctions are committed to helping you achieve a successful result. If you do not receive an offer or bid that you accept during the auction process, you will not owe us any fees.

Many other companies can charge exorbitant amounts in upfront fees, no sale fees, penalties, or premiums. You can trust that Harcourts Auctions will always keep fees to a minimum and transparent.
Can I use my own agent?
Yes, you can use your own real estate agent to sell your property with the Harcourts Auctions Platform. Our team is here to help guide you through the process, provide you with the necessary resources and support, and ensure that you have the best experience possible. We understand that selling a property can be a complex process, and we strive to make it as easy and stress-free as possible. Our stringent process coupled with assistance from our experienced auction team allows new or experienced agents to utilize the Harcourts Auctions Platform. Get in contact with us today and we'll help you get started on the path to a successful real estate transaction!
Do you have agents you can recommend?
Yes, we have a large network of experienced Auction Accredited Agent that are ready to work with you on your real estate transaction with Harcourts Auctions. Our agents are highly knowledgeable, reliable, and have a proven track record of success running multiple auction campaigns. Furthermore, we can ensure our agent recommendations also specialize in your local market area. Contact us today and we'll provide you with a list of agents that are best suited to your needs.
What if my property doesn’t sell at auction?
If your property does not sell prior to auction or on auction day, the Harcourts Auctions will keep working with you. This may include continuing to market the property for sale after pricing it competitively or negotiating with the highest bidder to reach an agreement. The Harcourts Auctions team with your Listing Agent will be able to provide advice on the best course of action in this situation.
Do I have to accept the bids?
No. As the owner of the property, you have the final say on whether to accept any offer or bid. With Harcourts Auctions you can rest assured our team is working hard to achieve a result you are happy to accept. Every decision made by a seller with Harcourts Auctions is their own decision. Our job is to expose the property to the marketplace, build competition and get you the best price the market will pay at the time, you decide whether or not you want to sell.
How do I register to Bid?
You can register to bid by 1. Going to the property page. 2. Scrolling down to the Property Portal. 3. Clicking on the ‘Bid’ tab and clicking ‘register to bid’, then you will be guided through all steps. Additionally, see video here to guide you through the process.
Does the purchase have to be Cash?
No. Not all purchases need to be cash. Many purchases for Auction properties have been made via traditional financing such as loans. Obviously, the purpose of auction day is to have the cleanest purchase possible, however if you would like to register to bid and you would like to include a financing contingency, please select “Vary Auction Terms” and include this information in your registration terms. The Auction team or listing agent will reach out after to confirm your pre-approval from a financial institution to bid. In addition, you will need to provide proof of funds to make your deposit on the day of the auction if you are the successful bidder.
Do I have to pay to be involved in the auction?
No. That’s the short and the long answer. At Harcourts Auctions, we understand that purchasing a property can be a big decision, and we want to make sure that you get the best value for your money. Our team strives to make the process of buying a property as easy and stress-free as possible. We believe in the power of transparency, so you can trust that we never charge any additional fees or charges to buyers for purchasing at auction. Many other Auction Companies charge the buyer anywhere from 5%- 15% of the sale price for buying at auction; however, with Harcourts Auctions, you can rest assured that you are getting the best value for your money. We want you to be confident in your purchase.
Can I make an offer on a property?
Yes, you can make an offer on a property. Offers can be made via the traditional process of having your agent write and submit an offer to the listing agent (or have the listing agent write the offer) or offers can be submitted through the Harcourts Auctions Property Portal. All offers are presented to the Seller by the Listing Agent, and if the Seller decides to, they may accept any offer prior to auction day. However, it is important to note that if your offer is not accepted before auction day, you can still register to bid and re-present your offer amount in the live auction. Our team is here to help guide you through the process and ensure that you have the best experience possible.
Can someone else bid on my behalf
Yes. When completing bidding registration, you will be able to nominate your bidding preference. You can nominate your agent to bid on your behalf or you can choose to bid via phone and have the auction team convey the bids to the auctioneer. Ultimately, however you decide to bid, your agent will be entitled to any applicable commission.
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